December is synonymous with holiday magic, but also with major logistical challenges.
At Maison Perrotte, we are committed to providing you with quality service, especially at a time when every order is precious. That's why, to guarantee reliable, on-time delivery, we have decided to temporarily suspend delivery to relay points from Monday December 1st.
Relay point constraints in December
- Saturation of relay points : The festive season brings a massive influx of parcels to relay points, which can lead to delays, overloads and sometimes even the refusal of new parcels.
- Longer processing times: Relay outlets have limited capacity, and their logistics are often under strain, lengthening the time it takes to get your orders out the door.
- Risks of unavailability: Some parcels may be moved to other relay points in the event of saturation, making collection less convenient for you.
A more reliable alternative: Colissimo and other delivery methods
To ensure the best possible experience, we prefer delivery solutions such as Colissimo, which offer :
- Smoother parcel processing.
- Faster, more convenient delivery direct to your home.
- Controlled lead times to ensure your gifts arrive under the tree on time.
A decision for your satisfaction
We understand that this decision may cause a little inconvenience for those who prefer relay points. However, it is motivated by our commitment to serve you to the best of our ability at this crucial time. This temporary suspension is being put in place to ensure that your parcels are delivered safely and on time for Christmas.
Expected back after the holidays
Rest assured, relay point delivery will resume after the holidays, when order volumes return to normal and logistical constraints ease.
Until then, take advantage of our Colissimo service and anticipate your orders for a stress-free festive season!
Thank you for your understanding and trust.
The Maison Perrotte team